Contact
Get in Touch
We'd Love to Hear From You
Whether you have questions about our products, need technical support, or want to explore partnership opportunities, we're here to help. Choose the best way to reach us below.
📧 General Inquiries
For general questions, product information, or business enquiries:
Email: hello@everycastlabs.uk
Response Time: We typically respond within 24 hours during business days.
🛠️ Product-Specific Support
Dottie Boards
For questions about Dottie Boards, product ideas, or ordering enquiries:
Email: dottie-boards@everycastlabs.uk
Website: dottieboards.com
Broadcast Bridge
For technical support, sales enquiries, or platform questions:
Email: sales@broadcastbridge.app
Support: support@broadcastbridge.app
Website: broadcastbridge.app
ICEPerf
For technical questions, testing support, or platform assistance:
Email: support@iceperf.com
Website: iceperf.com
🏢 Business & Partnerships
Sales & Enterprise
For volume purchases, enterprise licensing, or custom solutions:
Email: sales@everycastlabs.uk
Partnerships
For technology partnerships, integrations, or collaboration opportunities:
Email: partnerships@everycastlabs.uk
Media & Press
For press enquiries, media kits, or interview requests:
Email: press@everycastlabs.uk
🔒 Privacy & Legal
Privacy & Data Protection
For privacy concerns, data requests, or GDPR enquiries:
Email: privacy@everycastlabs.uk
Legal & Compliance
For legal matters, terms of service questions, or compliance issues:
Email: legal@everycastlabs.uk
🌐 Connect With Us
Social Media
- X (Twitter): @everycastlabs
- LinkedIn: Everycast Labs Ltd
Online Communities
- GitHub: Open source projects and contributions
- Developer Forums: Technical discussions and support
📍 Company Information
Company Name: Everycast Labs Ltd
Registration: England and Wales
Website: everycastlabs.uk
⏰ Support Hours
Email Support: 24/7 (responses within 24 hours)
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
Emergency Support: Available for Enterprise customers
💡 Before You Contact Us
Frequently Asked Questions
Q: Do you offer free trials?
A: Yes! Broadcast Bridge and ICEPerf both offer free trial accounts. Dottie Boards are physical products with a limited initial release.
Q: Can I get a demo of your products?
A: Absolutely! We'd be happy to schedule a demo for any of our products. Contact our sales team to arrange one.
Q: Do you offer volume discounts?
A: Yes, we provide special pricing for educational institutions, non-profits, and volume purchases.
Q: Can you customise products for our specific needs?
A: We offer customisation options for enterprise customers. Contact our partnerships team to discuss your requirements.
Q: How quickly can you implement a solution?
A: Implementation times vary by product and requirements. Broadcast Bridge and ICEPerf can be set up immediately, while Dottie Boards ship from March 2025.
Resources
Before reaching out, you might find these resources helpful:
🚀 Ready to Get Started?
For immediate access:
For custom solutions: Contact our sales team at sales@everycastlabs.uk
We're committed to providing excellent customer service and look forward to helping you achieve your goals with our technology solutions.